All guests using the services of The Real Los Angeles Tours agree to the following terms and conditions:
- There are no refunds or exchanges within 48 hours of a tour’s start time for that tour.
- Tours are never canceled in advance due to the weather.
- Guests are entirely responsible for ensuring that they arrive at the tour meeting point at the correct time.
- Guests who fail to show up for their tour, for any reason, will not receive a refund.
- The Real Los Angeles Tours has the right to refuse admission without explanation either before or during a tour.
- Guests must comply with all instructions they are given by the guide during the tour, otherwise they can be asked to leave the tour.
- Tour routes and presentations cannot be altered by requesting the guide.
- No liability is accepted by The Real Los Angeles Tours for any injury or inconvenience suffered by any guests using its services.
- No liability is accepted by The Real Los Angeles Tours for any loss or damage to any property belonging to any guests using its services.
- Guides can cancel a tour at any time due to safety concerns.