By coming on ANY of our tours you agree to ALL of the following points:

  1. There are no refunds or exchanges for any tour within 48 hours of the tour start time.
  2. Guests who fail to show up for their tour, for any reason, will not receive a refund.
  3. We never cancel tours due to the weather.
  4. Guests are entirely responsible for ensuring that they arrive at the tour meeting point at the correct time. Guests who are more than ten (10) minutes late may miss out on their tour.
  5. We reserve the right to refuse admission to any of our tours without explanation.
  6. Guests must listen and comply with all the points set out in the safety talk, given by the guide at the beginning of each tour.
  7. Guests must comply with all instructions they are given by the guide during the tour.
  8. Tour routes and presentations cannot be altered.
  9. No liability is accepted by The Real Los Angeles Tours for any injury or inconvenience suffered by any guests using its services.
  10. No liability is accepted by The Real Los Angeles Tours for any loss or damage to any property belonging to any guests using its services.
  11. The guide can cancel the tour at any time due to safety concerns.